General Store Manager

Our client is a leading premium fashion and lifestyle company with a global presence. They are seeking an inspirational General Store Manager to lead one of their highest revenue locations in Barcelona (Paseo de Gracia). This role offers the opportunity to act as a brand ambassador, creating an exceptional shopping experience with enthusiasm, fun, and expertise. The successful candidate will have a passion for their products and a tireless drive to deliver excellent customer service. * Leading premium fashion and lifestyle company * High-revenue location in Barcelona * Opportunity to create an exceptional brand and shopping experience

What you'll do:

As a General Store Manager, you will be an inspirational role model, leading your team members in achieving KPIs at one of our highest revenue locations. Your passion for our products will shine through as you act as a brand ambassador, creating an exceptional shopping experience with enthusiasm, fun, and expertise. You will be accountable for driving the team to achieve performance targets, effective recruiting, retention, and succession planning. Your role will also involve coaching, developing, and appraising the team while maintaining a customer-centric mindset to build a loyal customer base.

• Drive the team to achieve the location’s performance targets and KPIs
• Effective recruiting, retention, and succession planning
• Coaching, developing and appraising of the team
• Implement and maintain a customer-centric mindset to build a loyal customer base
• Accountable for loss prevention, stock management as well as controllable costs and payroll
• Drive the use of all available tools and ensure procedures are executed and policies followed
• Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Area Manager and retail team

What you bring:

The ideal candidate for this General Store Manager position will bring previous experience in a similar management role within a fashion and lifestyle retail environment. You will possess excellent leadership skills that enable you to effectively lead, motivate, train, and develop your team through active management. Your strong commercial acumen and brand knowledge will be key in driving success in this role. A willingness to constantly learn & develop is essential along with excellent communication skills at all levels.

• Previous experience in a similar management role within a fashion and lifestyle retail environment
• Excellent leadership and people management skills
• Ability to be flexible and adaptable to the need of the business
• Strong commercial acumen and brand knowledge
• Willingness to constantly learn & develop
• Excellent communication skills at all levels, both written and verbal
• Experience in networking & building relationships
• High level of English and Spanish