Depending on the PMO Manager, the SENIOR PROGRAM MANAGER is the maximum responsible to lead the global project team to execute in time, cost, quality and focused on customer. S/he is the global owner for big-size projects (in terms of value, complexity and risk) with a strategic scope (long-term business vision).

STRATEGIC RESPONSIBILITIES:

• Lead the project team during projects execution.
• Accomplish with timings, costs, quality and customer satisfaction.
• Manage customer interferences within the project to avoid phases delay.
• Obtain MQ1 and MQ2 documents and ensure its payment.
• Lead project risks and corrective plans.
• Establish robust relationships in order to achieve customer satisfaction.
• Lead proactively in the key approval process and new technical proposals with the customer.
• Define plans to develop new customers.
• Act as a Quote Owner role.

KEY RESPONSIBILITIES & DUTIES:

• Obtain the formal approvals of the partial deliverables and final acceptance of the project by the customer, carrying out all those activities and processes that are necessary for its achievement in time, cost and quality; including travel to customer plants, both national and international, for as long as required.
• Apply the Global Project Management System and ensure the application by the team involved in order to accomplish with timings, costs, quality and customer satisfaction.
• Rigorously and consistently follow-up of the assigned projects to fulfil all timings phases: MQ1 & MQ2 readiness, committed dates and invoice plan.
• Maintain appropriate documentation to comply with the Global Project Management System, customer requirements, good communication, presentations, lessons learnt, clear reporting and applicable normative.
• Drive discipline & accountability in project plans. Accountable for meeting project timing, project imperatives and customer requirements. Develop a shared vision among Project Team members for the project: description, scope, deliverables, assumptions, constraints, imperatives, and key events. Communicate project status to the organization and customers.Prepare, manage and lead in risk and recovery management plans. Use the escalation process as appropriate to ensure adherence to project imperatives.
• Obtain EVA reach and other KPIs of assigned projects.
• Prepare & lead project planning meetings and coordinate/optimize/track cross functional efforts to meet project imperatives, engaging the team to the project and a flawless execution.
• Lead the relationship with the customer during the project regarding communication, coordination and problem solving on time.
• Manage customer interferences within the project taking in account scope changes, product changes, stakeholders analysis, timing changes and everything that could be impact on project goals. Prepare the quotation of the changes and timing impact if is necessary.
• Coordinate with functional managers to review project team member roles and responsibilities.
• Act as a Quote Owner role and collaborate proactively with Sales & Marketing department to prepare quotes or customer visits where s/he can add value, knowledge or better understand of customer needs.
• Collaborate proactively on projects Core teams, PMO meetings and in general across Intelligent Robots, where s/he can add value, know-how, experiences, lesson learnt or best practices.
• Collaborate proactively to integrate innovative technological solutions and deliver added value to our customers.
• Lead the relationship with the customer assigned establishing a strong technical relationship to achieve customer loyalty and interact tightly to their Technological Centers.
• Customer focus on technical solving problems, quotes and technical requests to consistently, delivering on time & offering more value added versus our competitors under customer focus point of view.
• Provide long-term business vision with strategic scope.
• Give support in the training and development of the and junior middle profiles of Project Management.
• Create positive impact to all stakeholders (customers, suppliers, partners, internal organization, etc.) by sharing Airtificial’s strong brand values, essence, philosophy, heritage, way of doing, purpose, value proposition, etc.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• Strong computer skills including knowledge of computer financial applications and ERP systems, particularly SAP. Proficiency in Excel and PowerPoint.
• Good working knowledge of Tier 1’s and automotive supply chain.
• Problem-solving attitude, bringing solutions forward and thinking broadly about a topic.
• Experience overseeing complex multiple projects simultaneously and skilled at building process improvements across the organization.
• Experience on cross-cultural teams and matrix organizational structures
• Full availability to travel
• Full commitment and dedication to cover multiple time zones
• Fluent in English and Spanish (written and spoken) It's a MUST

PROFESSIONAL PROFILE:

• Bachelor's degree in Mechanics, Automation, Mechatronics or Industrial Organization Engineering or equivalent vocational training
• Master’s Degree in Project Management / Operations / Business Administration
• MPM and PMI certifications
• +10 years of experience, preferability in the automotive sector and in an international environment.
• Experience with non-standard Assembly and Test Lines will be highly valued