Operations Manager

One of the largest independent traders in the cement industry, with over 20 years of experience, is seeking an Operations Manager. The company is a global leader in maritime cement trading and operates independently across all markets.

Responsibilities:

• Lead the trade operations/execution department, overseeing people, processes, documentation, systems, and coordination with internal and external teams.
• Integrate trade operations with other business units (trading, shipping, finance, etc.).
• Provide clear direction, develop team capabilities, and recruit as needed to enhance skills.
• Improve operational efficiency through processes, technology, systems, and people.
• Oversee daily trade operations, resolving contract and shipment issues, and managing trade documentation.
• Handle quality claims, delays, contract deviations, and other operational challenges in coordination with traders.
• Develop standardized contracts and processes, manage tenders, and ensure compliance with commercial standards.
• Supervise the shipping operations, ensuring compliance with charter party terms and managing vessel operations from load to discharge.
• Manage legal procedures and disputes with owners, shippers, and consignees.
• Oversee Letters of Credit (LC) issuance, resolve issues, and support the finance team with invoices and audits.
• Collaborate with the finance team to track cash flow and assist in ERP development to create a global integrated platform.

Essential Skills:

• Professional proficiency in English.
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Outstanding communication skills.
• Business acumen and project management experience.
• Adaptability to constant change.

Contact: carolina.calvillo@robertwalters.com