Maritime Forwarding Team Leader (Vilafranca del Penedès)

A well-known multinational forwarding company is looking for a talented maritime forwarding professional to become the pivotal point of their forwarding department. If you are passionate about logistics and you have experience in the maritime sector, this amazing opportunity is for you.

About the role

You will ensure the smooth operation and continuity of our forwarding department by steering and supporting the forwarding team and bringing in new business. You will be responsible for further professionalisation of the department by continuously evaluating existing processes and adjusting them where necessary.

What will you do

• As a team leader, you will take care of the team and the permanent development of your colleagues. You will always have the support of the manager when it comes to steering, coaching and enthusing.
• In addition to managing and coordinating our forwarding team, you will make sure that the workload is well attuned so that the activities can run smoothly.
• You succeed in aligning the current knowledge of the employees with the current processes and procedures.
• You monitor the activities and provide support to ensure the proper functioning of the service.
• Taking care of a smooth operational implementation of new customers is also part of your challenging tasks.
• As a team leader, you will act as a point of contact for both internal and external colleagues to provide advice in specific matters. Developing a network is also part of this.
• You follow up on the usual KPIs, you work closely together with the Compliance team and you are responsible for drawing up and following up the holiday planning and the occupancy rate.
• You will lead and pilot the training and monitoring of the a new forwarding software.
• You will work closely with the sales department to find and win new forwarding accounts.
• You will work closely with the team to consolidate and strengthen business relationships with the different forwarding partners distributed worldwide.

Who you are

• You have a minimum of 2-3 years of experience in a similar role.
• You have demonstrated experience in the maritime forwarding sector, air transport experience is desirable.
• You know how to sort out procedures, regulations and quality standards and you succeed in optimising them.
• You demonstrate people management and sales skills, a hands-on mentality in which accuracy and customer focus are of paramount importance.
• You are fluent both in English and Spanish.

If you are looking for a career move and want to become part of an incredible organisation you can forward me your CV to patricia.prieto@robertwalters.com