Head of Infraestructure & Systems

International Luxury Brand is looking for a Manager to lead the infrastructure team in ensuring the design, implementation, and maintenance of secure, high-performing systems to support global business operations. The manager will guide the team in delivering IT services aligned with the company's strategic goals, coordinate IT infrastructure maintenance, and ensure high security, availability, and performance levels across systems.

Your role will be:

• Manage overall IT day-to-day operations to optimize infrastructure costs, enhance performance, and improve end-user satisfaction.
• Provide leadership in managing IT operations, including production support, systems/database administration, network, and cloud operations. Distribute tasks to interna! and externa! partners, ensuring deliverables meet quality standards and timelines, following plans established by the lnfrastructure Manager and/or CTO.
• Ensure system performance and adherence to SLAs to maintain optimal service standards.
• Support the CTO in managing IT resource needs, balancing tactical and strategic priorities effectively.
• lmplement continuous improvement programs within IT to drive efficiency and innovation.
• Lead the IT asset management team to maximize asset lifecycle value and optimize resource utilization.
• Manage strategic relationships with key IT vendors on behalf of the CTO to align with organizational goals.
• Provide technical expertise far tactical and operational initiatives, ensuring informed decision­ making.
• Provision IT infrastructure in collaboration with third-party providers, ensuring accessibility and usability of business applications far the group.
• Assess IT industry trends to evaluate their impact on current and future infrastructure needs and projects.
• Collaborate with IT Managers and Team Leads to define infrastructure support initiatives, improving efficiency and service effectiveness.
• Analyze and forecast trends, supporting the CTO in developing long-term plans that maintain cost efficiency.
• Participate in IT strategy planning to align infrastructure capabilities with broader organizational objectives.

What is important for the role:

• Minimun 5 years of experience in:
o Architecture & lnfrastructure
• Expertise in architecture design, system lifecycle management, and infrastructure planning and operations
o Data Center & Systems Management
• Strong experience in data center operations and database administration
• Familiarity with high-availability architectures and disaster recovery planning/maintenance
• Knowledge of containerization technologies
o Virtualization & Cloud Technologies
• Experience with virtualized and cloud-based technologies and vendors (highly valued)
o System Deployment & Troubleshooting
• Demonstrated ability to deploy, tune, and troubleshoot UNIX/Linux and Windows environments, including Active Directory (AD), DFS, and Office 365
• Management Skills
o Strong project management abilities
o Proven people management skills
• Languages
o Fluent in Spanish and English